Shipping policy
1. Order Processing
Orders are typically processed and shipped within 7 business days of receiving payment. Orders placed on weekends or holidays will be processed on the next business day. Please note that processing times may vary during busy periods or promotional events.
2. Shipping Methods
We offer the following shipping methods:
- Standard Shipping: Delivery typically takes 7 business days.
- Expedited Shipping: Delivery typically takes 5 business days.
- International Shipping: Delivery times vary depending on the destination country and shipping method selected.
Please note that delivery times are estimates and are not guaranteed. Actual delivery times may vary due to factors such as customs processing, weather conditions, and carrier delays.
3. Shipping Costs
Shipping costs are calculated based on the weight of the package, shipping method selected, and destination address. The shipping cost will be calculated and displayed at checkout before you complete your purchase.
4. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to track the status of your package online.
5. International Shipping
For international orders, please note that you may be responsible for paying customs duties, taxes, and fees levied by your country's customs department. These charges are not included in the shipping cost and are the responsibility of the recipient.
6. Shipping Restrictions
We currently only ship to addresses within The United States. We do not ship to P.O. boxes or APO/FPO addresses.
7. Order Changes and Cancellations
Once an order has been placed, we are unable to make changes to the shipping address, shipping method, or other order details. If you need to cancel or modify an order, please contact us as soon as possible. We will do our best to accommodate your request, but we cannot guarantee that changes can be made once an order has been processed.
8. Lost or Damaged Packages
In the rare event that your package is lost or damaged in transit, please contact us immediately. We will work with the shipping carrier to resolve the issue and ensure that you receive your order or a refund.
9. Contact Us
If you have any questions or concerns about our shipping policy, please contact us at amyzllcompany@gmail.com.